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Old 07/15/2016, 09:11 AM   #4
Avast Marine
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Join Date: Feb 2006
Location: Northern VA
Posts: 2,480
Quote:
Originally Posted by Fishbulb2 View Post
Could I ask out of curiosity why that was? I own Gen 1. It's a nice reactor.

FB
You are correct and it worked great! Problem was that users had a hard time understanding how it worked and that it was actually working when setup correctly since it didn't work exactly the way they "thought" it was going to work. In the end customers were always happy once we fully explained everything to them and they saw the results but it was a major headache for support staff. We streamlined quite a bit of our operation last year so we could keep growing (and we are, thank you!) and had to make some operational decisions to keep things moving forward, as a result some items were discontinued and some new items were introduced.


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