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Old 11/29/2017, 08:29 AM   #1
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Join Date: Sep 2009
Location: westerville
Posts: 214
auto date and time not workinv when power failure

every time my power fails or my enternet goes down, my apex reverts back to jan, 2009 even when i select auto time. i have to set it to manuel and put date and time in. shouldnt it do this automatically when its back up and running?

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Old 11/29/2017, 08:58 AM   #2
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Join Date: Jan 2007
Location: El Cajon, CA
Posts: 7,918
You should always use clock auto-set. The only time that you should turn that off is if there is no Internet service.

One likely reason for the invalid date/time is that you have enabled the Power Monitor feature but do not have the conditions required for using it. Specifically, in order to use Power Monitor, a 12-volt AC adapter must connected to the Apex base unit and one or more EnergyBars be supplied power via a battery-backup system.

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Old 12/07/2017, 08:09 AM   #3
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Join Date: Sep 2009
Location: westerville
Posts: 214
power monitor is off. my enternet does go down time to time. would that make it go back to jan 09 every time it does? i called and upgraded my net to the highest package they had whichbis 4x faster hopefully that will help

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